What ways can I search for a product on your site?

Use our search engine to find a specific product. Choose one of the following options from our drop down menu: Product Name, Product Description, Ingredients, Item Number or Library. Simply type in the information you are looking for and a list of corresponding products will generate.

Use our browsing tool to help you narrow down your search by product, brand name, category, health concern or kosher product. The drop downs will direct you towards the item or information you are looking for.

E-Mail, Live Chat or Call Us:
Contact us by e-mail or Click here to chat now or call us at 1-800-508-6932/1-516-821-0873 and our Customer Care Center will assist you in finding the product you are looking for and take your order or help you order on-line.

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How can I view the Supplement Facts or Nutrition Facts for an item?

Most of the products on our site have detailed Supplement Facts or Nutrition Facts available. Click on the Supplement Facts or Nutrition Facts link under the product image on the product page to view.

Some discounts on certain products are limited-time offers. The discount we are able to offer for any item is dependent upon its availability. We cannot confirm the final price of an item until we receive your order; however, we do NOT charge your credit card until after your order has shipped.

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I have the catalog item number of the product I'd like to purchase. How do I order it?

In the search bar, you can enter the Item Numbers (catalog numbers) of the products you want to buy. When you have finished entering all of your catalog numbers, click on the Find Items button at the bottom of the list & then proceed with the rest of the checkout process.

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Is there a limit on how many products I can order from your website?

We love it when you stock up on! To ensure our prices remain competitive, though, reserves the right to limit how many units of a product any individual customer is able to purchase at one time. We also reserve the right to limit the total volume of any individual order.

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Is there a monetary limit that applies to my order? reserves the right to refuse, limit or cancel purchases based on order value.

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I want to order a product, but you do not seem to carry it. Is there a way you can start carrying it?

We love to hear your product recommendations and requests. Click on Request a Product and fill in the appropriate information. That request goes to our purchasing department for review, and possible ordering.

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Do your probiotic products ship refrigerated?

No, they do not. We keep our products in a temperature controlled environment in our warehouse, but they are not refrigerated.

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What is the guarantee on products I buy from your site?

Every item we offer reflects our commitment to give you the best quality, service and value. If not satisfied with your purchases for any reason, simply return the unused portion with a copy of the invoice within 30 days from date of purchase for a prompt refund or credit, less shipping.

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*Note on Product Availability*

Pricing and product availability are subject to change without notice. is not responsible for typographical errors or misprints.

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