Shipping & Delivery
- What are the domestic shipping policies?
- What are the domestic shipping options?
- What are the international shipping policies?
- When will my order ship?
- Where is my order shipping from?
- If one or more items is on backorder, when will I receive my order?
- How can I track my order?
- Can I ship to an address other than my own?
- How are orders shipped to FPO, APO and PO Boxes?
- What if I entered my address incorrectly?
- Does Health Value charge sales tax on shipping charges?
- Are there any restrictions on Air Shipping?
What are the domestic shipping policies?
All the order over one set is free shipping.
Standard shipping on any size order (regardless of weight or cost) is just $9.95 for orders less than $99 or one set shipped within the contiguous 48 states.
Standard shipping on any size order (regardless of weight or cost) is just $58 for orders shipped to oversea.
We always ship in-stock items immediately and ship any backordered items when they become available at no additional charge.
To expedite the delivery of your items, we may need to divide your order into two or more shipments - at no additional charge.
What are the domestic shipping options?
- Delivers in 3-5 business days
- Monday - Saturday delivery
- Packages will be delivered via USPS priority mail.
- Rural areas may take additional time
- Delivery to PO Boxes will always be from USPS
What are the international shipping policies?
Please click here for information regarding International Orders and Shipping.
When will my order ship?
Orders placed on Saturdays and Sundays will ship on Monday. For expedited shipping, orders must be placed by 1 p.m. Monday - Friday.
To accelerate the delivery of orders containing out-of-stock items, we may need to divide your order into two or more separate shipments - at no additional charge. It is possible that your packages could be.
Where is my order shipping from?
To ensure fast and efficient shipping, all orders are packaged and shipped from our company of New York production facility.
If one or more items is on backorder, when will I receive my order?
If any of your items are on backorder, we will ship your in-stock items immediately and your out-of-stock items as soon as they are available - at no additional charge to you.
How can I track my order?
You will receive a shipping confirmation email once your order has shipped. This email will provide you with the shipping confirmation numbers necessary to locate your order.
If you did not provide us with an email address, please keep your Order Confirmation number readily available from time of purchase. Our Customer Care Center will be able to track your package for you. Just call 1-800-508-6932 / 1-631-722-1058.
Can I ship to an address other than my own?
Yes. When ordering online, you have the option of entering a separate shipping address. For phone orders, simply notify the customer service associate that you wish to ship your order to another address.
How are orders shipped to FPO, APO and PO Boxes?
Orders being shipped to FPO, APO and PO boxes are delivered via USPS, regardless of weight .
What if I entered my address incorrectly?
Additional charges will be applied if the delivery address is incorrect, or if the package needs to be forwarded to a different location.
Does Health Value charge sales tax on shipping charges?
No sales taxes are subject to be charged on shipping.
Are there any restrictions on Air Shipping?
Most of our packages are delivered by a combination of air and ground transportation. The U.S. Department of Transportation (DOT) restricts air shipment of certain items, which it believes could contribute to an onboard fire or other mishap. Restricted items typically fall into one of two categories:
- Aerosol-type products in pressurized spray cans, such as hairspray and shaving cream.
- Products that contain flammable, volatile, or corrosive chemicals, such as nail polish and nail polish remover.
We're committed to getting your order to you as quickly as possible, but we also want to do it safely and responsibly, in compliance with DOT rules. DOT restricted products can only be shipped via ground delivery.